How it works

How we connect you with a medical malpractice attorney.

Here’s exactly what happens when you reach out: who sees your information, how participating attorneys are chosen, and how we’re paid, in plain language.

Attorney requests are not open yetRead the details

The process

Four steps, and you approve each one.

  1. Step 1

    Tell us what happened

    Answer six short questions about where the care took place, what your concern is, and how to reach you. Approximate dates and “not sure” are fine.

  2. Step 2

    We check the basics

    We confirm your email address, and whether a participating attorney covers your location and type of concern. We don’t decide whether you have a case. Only an attorney can do that.

  3. Step 3

    You review and approve

    Before anything is shared, you’ll see the participating firm’s name, the city or county of its office, and exactly what will be sent. Nothing moves until you say so.

  4. Step 4

    The attorney takes it from there

    The firm contacts you the way you asked, explains how it works with clients, and decides whether it can help. Hiring them is always your choice.

If this is a medical emergency

Call 911 or go to the nearest emergency room. This service can’t help with urgent medical care.

Outside our service area?

Your state bar’s lawyer referral service can help you find an attorney. In Florida, use The Florida Bar Lawyer Referral Service.

What you should know

The details, in plain language.

Attorney advertising rules require us to tell you these things. We’d tell you anyway.

We’re not attorneys or a law firm

MalpracticeAttorneys.com is an attorney advertising service. Our name describes the kind of attorneys we connect people with. It doesn’t mean we are attorneys, or that an attorney is reviewing your request on our side.

  • We are an attorney advertising service. Participating attorneys pay us to take part.
  • We are not attorneys, and no attorney works for us. We are not a law firm.
  • We don’t give legal advice, review your specific situation, draft documents, or tell you what to do.
  • We don’t recommend or rank attorneys. We connect you with one participating firm at a time, only with your approval.
  • Every participating attorney is independently licensed and makes their own decisions about your matter. You can check any Florida lawyer in The Florida Bar’s lawyer directory.

How we’re paid

It’s free for you. Participating attorneys pay us to take part in our service. What they pay is never a percentage or share of an attorney’s fees, and it never depends on whether the attorney takes your case or how your case turns out.

An attorney paying to participate doesn’t mean we recommend or endorse them, or that they are better qualified than attorneys who don’t participate.

How participating firms are chosen

We match you with a participating firm based on where your care took place, the type of concern you describe, and which firms have availability. We don’t rank attorneys, compare their skills, or judge the strength of your case.

Every participating attorney must be licensed to practice law in the state where you need help. Before any connection is made, we’ll tell you the firm’s name and the city, town, or county of its office.

One firm at a time

We send your request to one participating firm at a time, and only after you approve it. If that firm can’t help, we won’t send your information to a different firm unless you approve that firm too.

Your matter may be referred

A participating attorney may refer your matter to another lawyer or law firm, or bring in another firm to work on it with them. If that happens, the attorney should explain it to you, including how any fees would be divided between the firms.

No attorney–client relationship yet

Sending a request, or being connected with a firm, doesn’t make that firm your lawyer. An attorney–client relationship begins only when you and an attorney both agree to it, usually in a written agreement.

What you send us may not be privileged

We aren’t your lawyer, so what you tell us may not be protected by attorney–client privilege. Share only what the form asks for. Please don’t send medical records, photos, Social Security numbers, or insurance details.

Legal deadlines still apply

Sending a request doesn’t file a lawsuit or pause any deadline. Medical malpractice claims have strict time limits that vary by state, and some are short. If you’re worried about a deadline, speak with an attorney promptly.

No guarantees

We can’t promise that an attorney will be available, that they’ll contact you within a certain time, or that they’ll take your case. No one can promise a particular result. Every situation is different.

Where we operate

Florida is our first service area. When requests open, we’ll accept requests about care that took place in Florida, including from people who live in most other states. Some states have consumer-protection and privacy laws that follow the people who live there, so for now we can’t accept requests from residents of California, Colorado, Connecticut, New Jersey, New York, Texas, or Washington.

We add states only after reviewing each state’s rules for lawyer advertising, lead generation, and consumer privacy. If we can’t help, we’ll tell you before you share any details of what happened, and point you to your state bar’s lawyer referral service.

If you have a concern about an attorney

Every participating attorney is independently licensed and responsible for their own work. You can raise concerns about an attorney’s conduct with the state bar that licenses them. In Florida, that’s The Florida Bar. You can also tell us, and we’ll review whether that firm should keep participating.

Who runs this service

MalpracticeAttorneys.com is run by the Neu family. The legal name and address of our operating company will be listed here before attorney requests open.

Your information

Your information, your choices.

What we ask for

What’s needed to connect you: where the care took place and when, the facility if you name it, the type of concern, a short description, your relationship to the patient, and how to reach you. We don’t ask for medical records, Social Security numbers, insurance details, or payment information.

Who sees it

Our team, the one participating firm you approve, and service providers who help us run the service under contracts that limit how they can use it. The firm you approve pays us for our service. We don’t give what you tell us about your health to advertisers.

How we’ll contact you

We email you only to confirm your address and about your request. We don’t send text messages and we don’t call. If you ask for a call, only the participating firm you approve will call you, and only about your request. We don’t send marketing.

Changing your mind

You can stop at any point before you approve a connection, and nothing will be shared. After a connection, you can ask us to delete your information. We’ll delete your request details and keep only records the law requires, such as your signed authorization. We’ll also tell the firm, which must delete its copy within 30 days unless the law requires it to keep it.

Questions

More about the process.

See all questions

How soon will an attorney contact me?

It depends on the firm. When you approve a connection, we’ll tell you what to expect. We don’t promise a response time on an attorney’s behalf.

Why do you ask where the care happened and where I live?

Attorneys are licensed state by state, and a claim is usually brought where the care took place, so that answer decides which participating attorneys can help. Where you live matters too, because some states’ consumer-protection and privacy laws follow the people who live there. Both answers tell us whether we can connect you before you share anything else.

What if I already have a lawyer for this?

Tell us on the form. It’s important information, and it affects whether and how we can connect you with a participating firm.

Will my information go to anyone else?

Your request goes only to the participating firm you approve, which pays us for our service, and to the service providers who help us run it. We never give it to advertisers, and we won’t send it to another firm unless you approve that firm by name.

Will I owe you anything later?

No. It’s free for you, and we never receive any share of an attorney’s fees.

Ready when you are.

Six short questions. You approve every step before anything is shared.

Attorney requests are not open yet

Our service is free. No obligation to hire. Attorney advertising. Not a law firm.

Are you a medical malpractice attorney? Learn about participating