Medical malpractice inquiries, delivered one firm at a time.

Each inquiry is a short, structured summary in the person’s own words. It includes:

• Where the care took place (state and county), the facility if they named it, and where the person lives
• The type of concern, approximate dates, and when they first thought something went wrong
• A brief description of what happened and how it affected them
• Whether they have copies of their records
• Their relationship to the patient, whether they have legal authority to act for the patient, and whether they’re already represented
• Their name, email, phone number if given, and preferred contact method and times
• A record of their authorization to share it with your firm

We don’t collect medical records, Social Security numbers, insurance details, or photos. Your firm requests records through its own process.

We check objective facts only: location, type of concern, a verified email address, duplicates, and whether the person approved your firm. We don’t assess the merits of a claim, give legal advice, or calculate deadlines. That’s your professional judgment.

Every inquiry shows the person’s relationship to the patient, and whether they say they already have a lawyer.

Each inquiry goes to one participating firm. If your firm declines, we offer it to another firm only if the person approves that firm by name. We don’t sell the same inquiry to multiple buyers.

“Exclusive” means single-recipient delivery. We don’t promise territorial exclusivity or minimum volumes.

Firms pay a fixed amount for each delivered inquiry that meets the definition in the participation agreement. It is never a percentage of legal fees, and never depends on whether you take the matter or how it turns out. The agreement includes a defined credit process for inquiries that don’t meet the definition, such as invalid contact details, an unsupported location, or a duplicate.

We’ll walk through the terms on a call.

We never require you to refer clients to us or to anyone else, and we don’t place economic pressure on you to do so. We don’t direct, regulate, or limit your professional judgment: how you evaluate a matter, which services you provide, or which forms and vendors you use.

Florida lawyers may participate only with qualifying providers that meet Rule 4-7.22(d). Before any Florida firm’s participation begins, we will meet each condition below and give you written documentation that we do. We commit to:

• Communications that follow the Rules of Professional Conduct
• No fee that divides or shares legal fees
• Connecting Florida matters only to lawyers permitted to practice in Florida
• Never requiring or pressuring referrals
• Giving The Florida Bar the names and bar numbers of participating lawyers at least annually
• Giving participating lawyers documentation of our compliance
• Responding in writing within 15 days to any bar counsel inquiry
• Never implying Florida Bar endorsement
• Using our legal or registered fictitious name in all communications
• Telling each person the city, town, or county of your bona fide office at the time of connection
• Never presenting ourselves as a law firm
• Having lawyers from at least four different law firms on our panel

Under Rule 4-7.22(e), a lawyer who participates with a qualifying provider must report to The Florida Bar within 15 days of agreeing to participate or ending participation. The lawyer should also do due diligence on the provider’s compliance before starting. You remain responsible for your own contact with prospective clients, conflict checks, engagement terms, and representation.

Outside Florida, each state’s own rules apply to you and to us. We open a state only after local counsel confirms our program there, and before you participate in any state we’ll give you a compliance statement written for that state.

Inquiries contain consumer health information, so we never send them in the body of an email. Your firm receives a notice with a secure, expiring link protected by a one-time code, and opening it confirms receipt. Participating firms agree to keep inquiry data confidential and secure, to use it only to respond to that person, not to resell or share it, and to help honor deletion requests where the law allows.